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Markinson extends CRM play with acquisition

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Acquires CRM division of sales training business Acuere 

BrisbaneMarkinson, a specialist business software provider to small and mid sized businesses (SMBs) stepped up its expansions plans with its acquisition of the CRM arm of sales training business Acuere. This is the second CRM acquisition the company has made this financial year as it looks to rapidly increase scale and presence in the SMB business software market across Australia and New Zealand.
 
The deal, for an undisclosed sum, extends Markinson’s geographical reach into South Australia, with the addition of an office in Adelaide, and bolsters the company’s CRM capabilities, in particular within Sage SalesLogix and Microsoft CRM.
 
Founded over 17 years ago, Acuere specialises in helping organisations enhance performance and productivity through sales training and business tools (CRM). Its CRM business has undergone rapid growth in recent years and was awarded the Sage 2009 SalesLogix Customer Satisfaction Award.
 
Commenting on the deal, Ian Whiting, Markinson’s chief executive officer said, “Building out the CRM side of our business is a key focus as we look to extend our position in the SMB business software market. Acuere’s CRM arm provides a natural fit with our business, adding critical mass to our CRM capability and building upon our recent acquisition of Adexio.”
 
Whiting adds, “our goal is to operate as one of the top providers of CRM solutions within Australia and New Zealand. Acquisitions, such as these, will play a pivotal role in our growth strategy as we look to aggressively increase scale and deepen our solutions suite.”
 
Acuere’s customers and staff will be transitioning to Markinson, with Greg Simmons, co-founder of Acuere, taking up a management role effective immediately.
 
“I’m delighted to be joining Markinson at such an exiting time,” says Simmons, adding “They are investing heavily in putting in place the people, solutions and infrastructure to support ambitious growth targets and I look forward to building upon their position in the CRM space.”
 
The acquisition leaves behind the sales training division of Acuere, which will continue to trade under the same brand name. 

ABOUT MARKINSON

Markinson is a privately owned company that provides business software solutions to a
range of key industries throughout Australia and New Zealand. For more than 20 years,
Markinson has pioneered a wide range of focused solutions to help customers achieve
their business goals. The Company employs more than 70 individuals and services over
400 customers throughout Australasia.

For more information: www.markinson.com.au
 

 

And the winner is ........

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Acuere wins Sage 2009 SalesLogix Customer Satisfaction Awards.

Aldo Vaccareza Commercial Manager CRM commented “Congrats again to you and the team @ Acuere for your Insights Awards!  From a customer service perspective, it was a great achievement in a tough economic climate.  Moreover, the renewal rates and net promoter scores symbolise tremendous efforts and outstanding results from a wonderful and talented staff.Sage is looking forward to working with you in building upon your 2009 successes in 2010!”

The awards were presented at the Annual Sage Insights Gala Awards Dinner:

Highest Software Maintenance Renewal Rate Sage SalesLogix 2009

Highest Customer Satisfaction Sage SalesLogix 2009

The following Brainshark presentations have been created to share research and information that you might find valuable – it was provided by Sage during the Insights sessions.

Companies Who Will Win in 2010  – research based information on what well performing companies are doing to prepare for the forecast upturn in 2010 – plus some of the processes and technology Acuere has applied in it’s own business that can potentially add value to our customers.

Sage and SalesLogix Update – a brief update on Sage and SalesLogix future direction and releases.

 

For further information:
Please contact our Acuere Offices
Sydney +61 2 9966 8055
Adelaide
+61 8 8361 8666
Email our Experts at Acuere

 

Announcement - ICT Partnership for Acuere & USA

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Acuere Offers Brainshark Solutions to Help Companies Increase Effectiveness and Reduce Cost of Marketing and Sales Communications and Training.

Acuere, a sales excellence consultancy, today announced a new partnership with Brainshark, the US leader in on-demand communication tools that will enable businesses in Australia to access new technology that allows communications such as sales and marketing presentations and training programs to be delivered online, anytime at the convenience of the user.

Read more...
 

NSW Upcoming Events

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The Acuere Sydney office has a number of exciting events taking place over the next few months, they include:

  • Pathway to Sales Growth Executive Workshop - Sponsored by the American Chamber of Commerce, held on Thursday 29th October, 2009.
  • NSW Sales Manager Breakfast Club, held on Wednesday 11th November, 2009.
  • NSW Tekkie Brekkie # 2 - Sponsored by Sage Business Solutions, held on Thursday 19th November, 2009.
Read more...
 

SA Tekkie Brekkie

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Acuere’s Adelaide office hosted a SalesLogix Tekkie Brekkie on Wednesday 5th August.  It was a great morning covering SalesLogix product direction and coming features, general product discussion and usage amongst SalesLogix customers, and looking at resources available to SalesLogix customers.


The morning was presented by Sage Australia and a live cross to the product team in Scottsdale Arizona.


Click to view a six minute summary presentation of the morning, which also includes links to download the product resources  mentioned during the morning.

 

For further information:
Please contact our Acuere Offices
Sydney +61 2 9966 8055
Adelaide
+61 8 8361 8666
Email our This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 
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